Student Support | Crosscampus

Student Support

Have questions about University of California (UC) cross-campus enrollment? Student Support is here to help! Browse our student FAQs, initiate a chat session, call us or email us.

 

Chat Icon Chat

Chat services are available

Monday – Thursday:
8am to 5pm Pacific Time.

Friday:
8am to 3pm Pacific Time.

Student Support services are unavailable outside of these hours or on University Holidays.

 

 

Phone Icon Phone

Phone services are available

Monday – Thursday:
8am to 4pm Pacific Time.

Friday:
8am to 3pm Pacific Time.

(844) 826-6546

 

Newly Enrolled Students

Have you enrolled in a cross-campus online course? Look over our checklist to help you prepare for class.

During the week before the start of your course, your instructor will email you with your course web address and instructions for logging in. If you do not receive this email or have questions about the log-in process, contact Student Support.

To change the status of your enrollment, review the process for dropping a course or check out our Enrollment FAQs.

 

Top Five Enrollment FAQ’s

What are the deadlines for adding and dropping courses?

Students are required to follow the add/drop deadlines of the host campus (the UC campus offering the course). For add/drop and other important deadlines, please contact the host campus Registrar’s Office.

How will I know that I'm actually enrolled in a cross-campus online course?

After registering, you will receive an email indicating that you have provisionally registered for the course. Your home campus will then determine your eligibility, and you will receive another email confirming whether you are eligible to take the course. If your home campus denies your enrollment, you will be dropped from the course.

Is there a limit to how many cross-campus courses I can take per term?

Most campuses allow only one cross-campus course per term. If you enroll in more than one Cross-Campus course and your campus doesn't allow more than one, you will be required to drop the additional course(s). If you are uncertain about your home campus rules, check with your Registrar's office.

How will I access my cross-campus course?

During the week before your course begins, the instructor will email you with instructions for logging in to the course. If for some reason you don’t receive this email, contact Student Support for assistance.

Who do I contact if I’m having technical issues with an online course?

Contact Student Support with any technical issues.